How can we help you today?
Postal Address PO Box 8307, Symonds Street, Auckland 1150
What should you do if something goes wrong?
If you have a problem, concern, or complaint about any part of our service, please tell us so that we can try to fix the problem. Please contact your Adviser initially - if you are not satisfied with their response, complaints may also be made via Bill O'Brien email: email@example.com.
If we cannot agree on how to fix the issue, or if you decide not to use the internal complaints scheme, you can contact the following Disputes Resolution Provider: