Contact Us

How can we help you today?

Get in touch

Speak with an expert, we will be happy to hear from you.

Over the phone or online

Email info@mont.co.nz
Phone 09 373 0700
Facsimile 09 373 0706

Or come see us

Street Address Level 3, 60-64 Upper Queen Street, Eden Terrace, Auckland 1010
Postal Address PO Box 8307, Symonds Street, Auckland 1150

What should you do if something goes wrong?

If you have a problem, concern, or complaint about any part of our service, please tell us so that we can try to fix the problem.  Please contact your Adviser initially - if you are not satisfied with their response, complaints may also be made via our Manager, Lynley Mangu, email: lynley@mont.co.nz.

If we cannot agree on how to fix the issue, or if you decide not to use the internal complaints scheme, you can contact the following Disputes Resolution Provider:

Montage Financial Planning Ltd - Insurance & Financial Services Ombudsman (IFSO) Scheme www.ifso.nz  email: info@ifso.nz  phone: 0800 888 202.

Montage General Insurance Ltd - Financial Services Complaints Ltd (FSCL) www.fscl.org.nz  email: info@fscl.org.nz   phone: 0800 347 257.

PHONE: 09 373 0700

FAX: 09 373 0706

EMAIL: info@mont.co.nz

 

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